Draft — pending legal review. This policy has not yet been reviewed by counsel and may change before launch.
Legal
Privacy policy
This policy explains what personal information AgiloWorks collects through www.agiloworks.com, why we collect it, who we share it with and the choices you have. It covers this website only, not the products we build for or license to customers.
Change what runs in your browser at any time:
Who we are
AgiloWorks builds software products and provides AI-led engineering services. We were founded in 2016 and our engineering team is based in India. In this policy, "AgiloWorks", "we" and "us" meanCounsel placeholder: legal entity name, registration and address.
Questions about this policy: [email protected].
Information we collect
Information you give us through forms
When you ask for a demo, contact us or request information, we collect:
- Your name
- Your work email address
- Your company name
- Your phone number (optional)
- Your message (optional)
- The topic of your request
- How you heard about us
If you email us directly, we collect your email address and whatever you include in your message.
Information collected automatically
Which tools run depends on where you are and the choices you make inour cookie settings. The tools we use are:
- Cloudflare Web Analytics (Cloudflare, Inc. (USA)) — Strictly necessary, always active. Cookieless measurement of page views and site performance. It does not use cookies, local storage or fingerprinting.
- Google Analytics 4 (Google LLC (USA)) — Analytics, runs only as described in our cookie policy. Measures visits, traffic sources, button clicks and form submissions. Runs in Google Consent Mode, and advertising features stay off unless Marketing is allowed.
- Microsoft Clarity (Microsoft Corporation (USA)) — Experience insights, runs only as described in our cookie policy. Heatmaps and session recordings to find usability problems. Form inputs are masked. Receives your consent choices through Clarity consent signals.
- LinkedIn Insight Tag (LinkedIn Corporation (USA)) — Marketing, runs only as described in our cookie policy. Measures conversions from LinkedIn campaigns and reports aggregated industries, job functions and company sizes of visitors.
- Leadfeeder (Leadfeeder / Dealfront (Finland)) — Marketing, runs only as described in our cookie policy. Identifies which companies visit, from company network information, with IP anonymization enabled. It is not used to identify individual people.
Depending on the tool, this can include pages you visit, links and buttons you click, forms you submit (not what you type into them), the site that referred you (including AI assistants), device and browser type, and approximate location derived from your IP address. Leadfeeder identifies organizations, not individual people.
Our hosting provider, Cloudflare, processes technical request data such as IP address to deliver and protect the site. At the edge we use your approximate location (country, and US state) only to apply the right privacy settings for your region; we do not store it.
When you make a privacy choice, we keep a record of it (the choice for each category, the date, the version of our consent text, your region, whether your browser sent a Global Privacy Control signal and a hashed random identifier). This record does not include your IP address.
Notice at collection
This notice describes the categories of personal information we collect on this website, why we collect them, whether they are sold or shared and how long we keep them.
| Category | What it includes | Why we collect it | Sold or shared? | How long we keep it |
|---|---|---|---|---|
| Identifiers and contact details | Name, work email, phone number (optional) | To respond to your request and for sales follow-up about it | Not sold. Not shared for cross-context behavioral advertising. | Counsel placeholder: retention period |
| Professional information | Company name, topic of your request, your message, how you heard about us | To respond to your request, route it to the right person and for sales follow-up | Not sold. Not shared for cross-context behavioral advertising. | Counsel placeholder: retention period |
| Internet or other network activity | Pages visited, clicks, form submissions, referring site, device and browser information | To improve the site and understand which content is useful | Not sold for money. Marketing tools (LinkedIn Insight Tag, Leadfeeder) may count as "sharing" and run only with your consent.Counsel to confirm | Counsel placeholder: retention period, including vendor-side retention |
| Inferences about organizations | The company or organization a visit comes from (company-level only) | Sales follow-up with relevant organizations | Runs only with Marketing consent; never with a Global Privacy Control signal. | Counsel placeholder: retention period |
| Approximate location | Country and US state, derived from IP address | To apply the right privacy settings for your region | Not sold or shared. | Not stored by us. |
| Privacy choice records | Your consent choices, date, consent text version, region, GPC flag, hashed random identifier | To remember your choices and prove we honored them | Not sold or shared. | In your browser: 6 months, or 13 months if you accept everything. Our log:Counsel placeholder: 24–36 months proposed |
We do not intentionally collect sensitive personal information through this website. Please do not include sensitive information in form messages.
To opt out of sharing, use Your Privacy Choices at the bottom of every page, or turn on Global Privacy Control in your browser.
How we use information
- To respond to your requests, including demo requests and questions.
- For sales follow-up about the products or services you asked about.
- To improve the website, its content and its usability.
- To measure our marketing campaigns, where you have allowed Marketing tools.
- To keep the site secure and working, and to comply with legal obligations.
Sale, sharing and targeted advertising
We do not sell personal information for money.
Some privacy laws treat certain website tools as a "sale" or "sharing" of personal information, or as targeted advertising, even when no money changes hands. On this site, the tools that may fall into that category are the LinkedIn Insight Tag and Leadfeeder. They run only if you allow the Marketing category, in every region.Counsel to confirm classification
Global Privacy Control
If your browser sends a Global Privacy Control (GPC) signal, we treat it as a request to opt out of sale, sharing and targeted advertising. Marketing tools stay off and cannot be switched on in that browser, and our preference center shows "Opt-Out Request Honored". A GPC signal also overrides an earlier "Accept all" for Marketing. We publish our GPC support at /.well-known/gpc.json.
Your privacy rights
Depending on where you live, you may have the right to:
- Access — know what personal information we hold about you and get a copy.
- Deletion — ask us to delete personal information we hold about you.
- Correction — ask us to correct inaccurate personal information.
- Opt-out — opt out of sale, sharing and targeted advertising.
How to make a request
Email [email protected] with the subject "Privacy request" and tell us which right you want to use. For opt-outs you can also useYour Privacy Choices at the bottom of every page or a Global Privacy Control signal, which take effect in your browser immediately.
We may need to verify your identity before acting on an access, deletion or correction request, usually by confirming details you already gave us. An authorized agent may make a request for you with your written permission. We will not discriminate against you for using your rights.
Timelines
- We acknowledge access, deletion and correction requests within 10 business days.
- We respond within 45 days. If we need more time, we may extend this once by up to 45 more days and will tell you why.
- We act on opt-out requests within 15 business days.
If we decline your request, we will explain why.Counsel placeholder: appeal process where state law requires one
California (CCPA/CPRA)
If you live in California, the California Consumer Privacy Act, as amended by the California Privacy Rights Act, gives you the rights described above: to know and access, delete and correct personal information, and to opt out of sale or sharing. California law also applies to information about business contacts, such as people who fill in our demo form at work.
- The categories of personal information we collected in the past 12 months, their sources (you, and the tools described above), purposes and retention are listed in our notice at collection.
- We do not sell personal information for money. Marketing tools that may count as sharing run only with your consent, and GPC is honored as an opt-out.
- We do not use or disclose sensitive personal information for purposes that would give you a right to limit it.
- We do not offer financial incentives in exchange for personal information.
- We do not knowingly sell or share personal information of people under 16.
In California, optional analytics, session recordings and marketing tools run only after you allow them.Counsel placeholder: confirm whether the CCPA applies to AgiloWorks at current revenue and volume
Other US state privacy laws
Several other US states have consumer privacy laws that give residents similar rights to access, delete and correct personal information and to opt out of sale and targeted advertising. Where those laws apply to us, you can use the same request channel and choices described above, and we honor Global Privacy Control signals.Counsel placeholder: confirm which state laws apply and add any state-specific wording (for example, appeal rights)
Visitors outside the United States
EU/EEA, United Kingdom and Switzerland. Optional analytics, session recordings and marketing tools run only after you consent, and you can withdraw consent at any time.Counsel placeholder: legal bases, data controller details and transfer safeguards
India. Our engineering team is in India, and personal information may be accessed from India. For visitors in India, optional tools run only after consent. We intend to meet our obligations under the Digital Personal Data Protection Act, 2023 and its rules as they come into force.Counsel placeholder: confirm DPDP obligations and grievance contact
Personal information may be processed in the United States, India and other countries where our service providers operate.
Children
This website is intended for businesses and is not directed to children. We do not knowingly collect personal information from children under 16. If you believe a child has given us personal information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. We will change the "Last updated" date above and, if the changes are significant, give notice on this website. If we change how optional tools work, we will ask for your choices again.
Contact us
Email: [email protected]
Counsel placeholder: postal address for privacy requests, if required