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AI agents

AI agents taken from pilot to production, with a clear success measure

Scoped AI agents for customer service and operations, taken from pilot to production with evaluation, human approval steps and an agreed success measure.

Book an AI strategy session Ways to work with us

Built for working with US teams

  • You own the IPAll code and deliverables belong to you.
  • NDA before discoveryYour plans stay confidential from the first call.
  • 4+ hours with US EasternDaily overlap for standups, demos and questions.
  • Engineering since 201610+ clients served with software and testing.
  • Proven on our own productsSix products built with the same pipeline.

How we deliver

From first conversation to verified release

Each step runs on our six-stage AI-led pipeline, with independent review, and engineers approve every release.

  1. 01Refine

    Pick the use case and success measure

    We agree one scoped job for the agent and how success will be measured.

  2. 02Design

    Design the agent and its guardrails

    We define what the agent can do, when a person approves, and when it escalates.

  3. 03Architect

    Connect it to your systems

    We plan access to your data and tools with only the permissions the agent needs.

  4. 04Build

    Build the pilot

    We build the agent and run it on real work in a controlled pilot.

  5. 05Verify

    Evaluate before launch

    The agent is tested against the success measure before it goes to production.

Capabilities

What we can take on

  • Customer service and ticket triage agents
  • Lead qualification agents
  • Operations workflow agents
  • Human approval and escalation
  • Evaluation before and after launch

When outside help makes sense

  • You have a repeated, well-defined task that eats your team's time
  • You need an agent that works with your own data and systems
  • You want human approval steps and evaluation built in from the start

When you probably don't need us

  • The task changes every time and has no clear definition of done
  • An off-the-shelf chatbot already solves the problem well enough

How we use AI on your project

  • We tell you which AI tools are used on your project.
  • Your code and data only go into AI tools you approve.
  • You own all code and deliverables.
  • Independent review at every stage, and engineers approve every release.

Ways to work with us

Start small, scale when it works

Choose the engagement that fits where you are today. Every model runs on the same AI-led pipeline, with independent review at every stage.

  • Fixed price2–4 weeks

    Spec Sprint

    Turning an idea or a stalled project into a clear, costed plan.

    Team
    Agreed in your proposal
    You get
    A written plan, architecture and a working slice of the product, with a fixed quote for the full build
    Decision point
    At the end of the sprint you decide whether to build, change scope or stop
    Book a Spec Sprint
  • MonthlyOngoing

    AI delivery pod

    Shipping features continuously with a small, focused team.

    Team
    Engineers, QA and a delivery lead
    You get
    Features delivered through our six-stage AI-led pipeline
    Decision point
    Agreed in your proposal
    Plan a delivery pod
  • Agreed in your proposalAgreed in your proposal

    Team extension

    Adding engineers or testers to the team you already have.

    Team
    Dedicated AgiloWorks engineers or testers
    You get
    Work delivered in your tools and your process
    Decision point
    Agreed in your proposal
    Extend your team
  • Fixed priceAgreed timeline

    Fixed-scope project

    A defined build, modernization or QA project.

    Team
    Agreed in your proposal
    You get
    The agreed build, modernization or QA project, with code you own
    Decision point
    Sign-off at each agreed milestone
    Scope a project

AI agents: questions

Who owns the agent and its code?

You do. All code and deliverables belong to you.

Do you sign an NDA?

Yes. We sign an NDA before discovery.

How do you work with teams in the USA?

Our engineering team overlaps at least 4 hours a day with US Eastern time for standups, demos and questions.

How long does a pilot take?

It depends on the use case and the systems involved. We agree the timeline and the success measure before the pilot starts.

How is the work billed?

Scoped pilots are priced as fixed-scope projects. Ongoing work can run on a monthly AI delivery pod. We will recommend the right model after the first call.

What if the pilot doesn't meet the success measure?

The pilot ends at an agreed decision point. If the agent doesn't meet the success measure, you decide whether to change the scope or stop.

Can a person approve what the agent does?

Yes. Human approval and escalation steps are part of the design.

Which AI tools do you use?

We tell you which AI tools are used on your project, and your data only goes into AI tools you approve.

Talk to an engineer about ai agents

We sign an NDA before discovery, you own everything we build, and we overlap 4+ hours a day with US Eastern time.

Talk to an engineer Ways to work with us

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